Testimonials

The course was very well structured, with the combination of self-paced online pre-course learning adding real depth and value to the in-class component. The flexibility of the online modules allowed for effective preparation prior to attending.The instructor, Billy Napier, developed an excellent rapport with the students. He delivered the content with confidence and competence, effectively integrating real-world experience with strong subject knowledge in First Aid.Overall, it was a very good course and a valuable learning experience.

Billy,friendly person and a great instructor.

Really enjoyed Graham's course delivery, particularly his scenario demonstrations.  Good to refresh, and feel that everything was familiar.  He had some good memorable catch phrases.  Whilst delivering serious/lifesaving content, he kept it real and we had some laughs :-)

I recently completed a first aid refresher course, and it was fantastic! The course combined theory with hands-on practice, led by an instructor who made the material easy to grasp. The practical exercises really boosted my confidence in handling emergencies. By using realistic scenarios, the course reinforced the importance of staying up-to-date with first aid practices. I now feel much more prepared to assist in emergencies, and I highly recommend this course to anyone looking to refresh their first aid knowledge!

This course taught me a lot of things I've seen in movies, but really seeing how to do these techniques and knowing how they actually work is very interesting and important. 

HiI really enjoyed the course.  Taras was engaging and kept the class alive with how he teaches.  Even though i've done previous first aid courses I was fully engaged and it was great to reinforce my understandings.  It was great that Taras is active in the ambulances as I think the real life stories helps appreciate what is needed. ThanksKind regardsPenny 

Great course - Jonny was very approachable, but also very natural in the way he led the course with us all. It was very enjoyable, and he made a long day much shorter!

I felt this course was very well structured and the staff were very hands on and knowledgeable. In particular I really appreciated the anecdotal examples that really cemented the technique or skill we were learning. I enjoyed the catch phrases that helped you remember the movement we were observing or doing. For example, eyes to the sky for working with babies or when putting on a triangular bandage the 'point to the joint' was so cool. There were many of these real gems that gave you more confidence that you could recall the information when needed under duress. Little bandaging techniques  like when unrolling bandage to  go around the arm unwinding  the rolled bandage as a  ' live snail' and not a 'dead snail'. The use of glad wrap around wounds was another gem. I could go on Johnny our tutor was relaxed, focused and very informative. He was able to see our needs and tailor the discussion to meet those needs. Keep up the good work - I got heaps out of our sort time together.  I forgot to say the online stuff reminded me of the acronyms and important basics leading up to the face to face portion of the mahi. Cheers Phill  

Trainer was clear and very good explaining situations and requirements of a first aide person.

I just wanted to say thank you to Andrew. who took our first aid session.

He was very knowledgeable and delivered the learning in an informative and interactive way. He had a wonderful sense of humour and was very accepting and inclusive of all Participants.

I felt very informed and that I will have more confidence going forward if I am ever to deal with a first aid emergency at school or in life.

Thank you for the great teaching and knowledge.

I attended the programme yesterday 27th January 2026.



It was the best first aid training I’ve attended. Graham has a great teaching style and energy. Warm, engaged, clear, direct, nice mix of anecdote and theory to convey best practice.



Thanks!

Vivian was awesome. He was incredibly professional, made the course, succinct, very informative and with a really good rapport and knowledge of our job and needs specific to that,He was really personable and amazing with name recognition and creating a warm and safe teaching environment for us. Thanks heaps- Best first aid course I have attended in years.

Clear instructions, Direct learning experience, Hassle Free. Highly recommend. 

It's a good day. Nice balance between going over theory and practical hands on learning. Andrew keeps it moving and has a great manner. His practical knowledge comes through, which means you leave the course with confidence.

Great instructor with great information, spoke well and clearly considering all the details of information. 

Our instructor was fantastic! Taras!